Terms of service
Welcome to DOUTAINE. These Terms of service (“Terms”) govern your use of our website, services, and purchases. Please read them carefully before placing an order with us. By using our services, you agree to be bound by these Terms.
1. Why You Should Read These Terms
These Terms explain the rules and conditions that apply to your purchases and interactions with DOUTAINE. They are important because they protect both you as a customer and us as a brand. By understanding these rules, you can shop with confidence, knowing exactly what to expect regarding products, payments, returns, and support.
2. What These Terms Cover
- How we provide products to you.
- Pricing, product details, and potential changes.
- Exchanges and returns.
- How we may contact you.
- Your responsibilities when using our website.
- Limitations of our liability.
3. Applicable Version of the Terms
The version of the Terms applicable to your purchase is the one published on our website at the time you place your order. We may update or revise these Terms from time to time without prior notice.
4. How We Will Contact You
We may contact you by phone (if provided) or by writing to you at the email address you supplied during checkout. Please ensure that your contact details are accurate and up to date.
5. Product Details & Pricing
- We take care to describe our products accurately. However, slight variations in color, size, or design may occur due to display settings and fabric variations.
- All prices are displayed in [Your Currency].
- Prices may change at any time at our sole discretion. Any such changes will not affect confirmed orders that you have already paid for.
6. Exchanges & Returns
- You may exchange a product within 30 days from the date of purchase, provided it is unused, unworn, unwashed, and in original condition with tags/packaging.
- Exchanges are subject to availability. If the requested size/color is unavailable, you may choose a different product or request store credit.
- Returns for defective or incorrect products must be reported within 48 hours of receiving the item.
7. Problems With the Product
If you face any issue with your order or product, please contact our support team immediately at:
doutainefashionstore@gmail.com
8. Code of Conduct
By using our services, you agree not to:
- Misuse our website or attempt fraudulent activity.
- Resell or reproduce our products without authorization.
- Engage in behavior that harms the brand or other customers.
9. Limitation of Liability
While DOUTAINE ensures unmatched quality, we are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
10. Governing Law
These Terms are governed by the laws of [Insert Your Country/Region]. Any disputes will be handled in the courts of local jurisdiction.